General duties include greeting guests, taking drink orders, keeping track of customer orders, and ensuring customer comfort. Key strategies for performing well in this position include, quickly learning and remembering guest names and preferred drinks and making sure customers are always greeted by name on subsequent visits. This position requires excellent communication and customer service skills.
As a Bunny you will also have other key responsibilities which will include maintaining and reflecting the brand values at all times. When on duty you will take on an "entertainment role" to ensure that the brand is promoted in a positive way through your interactions and communications with guests and visitors to provide a unique and memorable guest experience. You will ensure that you adhere to all required service and entertainment standards at all times to include, but not limited to, excellent standards of service, posture, verbal interactions and standard greetings. All Bunnies must also achieve the highest possible standards of personal grooming to achieve a consistent and unique image to all guests and visitors.
The Bunnies are also ambassadors of the Playboy brand and will be in the full Bunny costume whenever representing the Club. They may be called on, as part of their normal duties, to represent the brand in a variety of ways including interacting with the Press in an official capacity, offsite events, photoshoots, marketing and corporate hospitality events.